There are 2 types of Inbox messages:
1. System generated messages: Messages that are transmitted with certain PARIS actions such as Allocation, Discharge Referrals or marking a client deceased
2. User generated messages: Messages that are created by a user
Clicking Go to allows you to toggle to the source of the information in the form/application. If Go to is not available, note the PARIS ID in the message and find the client as necessary.
Reply to Messages
NOTE: You can only respond to User Generated messages.
1. Click on the appropriate message to highlight it.
2. Click Reply and the Reply to message - entry window appears.
3. Enter a free text message in Reply field - Up to 100 characters. NOTE: be careful not to delete the client name in the Reply field.
4. Click Accept Changes to send the message.